Sunday, May 16, 2010


Never Again will i rent anything from U-haul! They are way over priced & i met one of their rudest workers today!! The 2 of those things together can really ruin your day!!
So about 8:30 this morning i got a call from Sky saying "Hey whit, your car broke down on us in payson, can you please drive my truck up here & tow us home. So while driving up Sky called the U-haul in provo & reserved a tow trailer (the one with only 2 wheels) When we got to provo u-haul the guy working said "we DONT have one here! Around 4 or 5 we'll have one which is a 2 car one & would cost 119 if we returned it to their store w/in 24 hours, so Sky asked why they didnt have it when clearly 4 hours sooner they told us they did! The worker checked online & said "oh it looks like you called here & the lady you talked to didn't know what she was doing. We have one reserved for you 40 miles away in West Valley so you'll have to go there!" (might i add he was a complete jerk about it) So we had no choice but to head up & get it. We got one of those 2 wheeled tow trailers connected together with a bar & i was thinking this should be at least half the cost cuz the 2 car one cost 119 to rent but NOPE!! It cost us $190 freakin dollars for this stupid trailer!! A complete rip off if you ask me! So not only was i in a super pissy mood all day because my car broke down &wont start but we had to drive 1 1/2 hours longer than we expected because of screw up at the freakin u-haul! I officially hate any & all U-Haul Rentals & will NEVER use one again!!!!


Rach said...

What a long day! It sure was fun to see you though! Glad you made it home safe. :)

Taralee said...

MAN, that is frustrating! I would have been dang pushy and made them hold to what they promised me or given me something better for the same price. Isn't it about customer service? Some employee's forget that right now is not the time (in society) to be unappreciative of a job.

Well, I'm glad you're past it all :)